Friday, September 27, 2013

Q & A Centralized Showing Service.

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What is CSS?
Centralized Showing Service (CSS) is the nation’s premiere residential real estate showing service. CSS provides a single phone number in each market we serve for all real estate agents to schedule showings for their buyers.  Having one phone number to call is far more convenient for all REALTORS® in the area.  CSS is also open 33% longer than traditional real estate offices.  Our hours are 8 a.m. to 9 p.m. Monday through Saturday and 8 a.m. to 6 p.m. on Sunday.  Additional hours, better efficiency and more convenience may mean more showings and additional prospective buyers which can then turn into faster sales!


What are your hours of operations?

Call Center operations are Monday through Saturday from 8:00 a.m. to 9:00 p.m. and Sundays from 8:00 a.m. to 6:00 p.m.


How does CSS get my listing information?

In most CSS markets, CSS obtains your listings directly from your local MLS.


What is a Listing Announcement and/or Email Announcement?

This feature provides the ability to notify all REALTORS who have previously shown a CSS listing of any changes to the property.  If the seller improves the property (e.g., repainted interior walls, replaced carpet, installed new fence, etc.) listing agents using the Listing Announcement feature easily notify and request that all showing agents give the listing further consideration via a group email through  This is an additional opportunity to make a good impression. 


What is Text2Approve?

This feature provides sellers added convenience by allowing them to receive text messages on their mobile phone when their CSS listed property has a showing request. Upon receiving the text message, sellers can respond back with YES or NO to setup or decline the showing. That is a simple, convenient and time saving courtesy that sellers appreciate.


How can I get the CSS App?

The CSS Mobile App is available for Apple, Android and BlackBerry mobile devices.  CSS members can download it for FREE by visiting their mobile app store on their mobile device.  Manage your showings wherever you are.  Create appointments, give and get feedback, manage listings and showings from your smart phone or tablet.


I forgot my CSS Login and/or Password. What do I do?

On the home page of, click on the "LOGIN" link in the upper right corner.  The "Forgot Password" link is located under the user name and password fields.  For security reasons, you will be required to provide your name and/or other information.

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